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AutomationCase study 06 / 06
Automating staff allowance processing
At the National Youth Service Corps headquarters I automated staff allowance processing, cutting payment errors by 60% and the processing cycle by three days.
- Organization
- National Youth Service Corps (NYSC) HQ
- Role
- Assistant IT / HR Officer
- Period
- Dec 2019 – Nov 2020
- Location
- Abuja, Nigeria
Results
60%
fewer payment errors
3 days
faster processing cycle
100+
staff supported
The brief
At NYSC headquarters I worked across IT and HR, supporting 100+ staff while improving how staff allowances were processed and paid.
What I did
- 01
Automated staff allowance processing.
- 02
Delivered IT support to 100+ staff, managing user accounts, network access and hardware troubleshooting.