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AutomationCase study 06 / 06

Automating staff allowance processing

At the National Youth Service Corps headquarters I automated staff allowance processing, cutting payment errors by 60% and the processing cycle by three days.

Organization
National Youth Service Corps (NYSC) HQ
Role
Assistant IT / HR Officer
Period
Dec 2019 – Nov 2020
Location
Abuja, Nigeria

Results

  • 60%

    fewer payment errors

  • 3 days

    faster processing cycle

  • 100+

    staff supported

The brief

At NYSC headquarters I worked across IT and HR, supporting 100+ staff while improving how staff allowances were processed and paid.

What I did

  1. 01

    Automated staff allowance processing.

  2. 02

    Delivered IT support to 100+ staff, managing user accounts, network access and hardware troubleshooting.

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