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IT Project ManagementCase study 03 / 06

Rolling out 400+ POS terminals in six months

At FairMoney I project-managed a statewide POS rollout on schedule, raised terminal uptime to 98.5% and launched new digital loan products with 200+ agents.

Organization
FairMoney Microfinance Bank
Role
Territory Sales Manager
Period
Apr 2022 – Jul 2023
Location
Abuja, Nigeria

Results

  • 400+

    terminals deployed on schedule

  • 98.5%

    POS uptime

  • 90%

    first-month activation on new loan products

  • 200+

    agents trained on new digital loan products

The brief

FairMoney needed POS terminals live across the state on a fixed timeline, and agents ready to use new digital loan products. That meant coordinating product, engineering and field operations at the same time.

What I did

  1. 01

    Project-managed the statewide POS terminal rollout, from plan to deployment, within six months.

  2. 02

    Raised POS uptime through remote monitoring and preventive maintenance scheduling.

  3. 03

    Coordinated the loan-disbursement platform integration across product, engineering and field operations teams.

  4. 04

    Directed UAT and training for 200+ agents on new digital loan products.

  5. 05

    Managed end-to-end logistics and supply chain for multi-state field device provisioning, and oversaw compliant agent loan disbursement.

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