Deploying 1,370+ POS terminals across three states
I directed a statewide agent-network expansion for Moniepoint, owning logistics, provisioning and onboarding while transactions kept succeeding at a 99% SLA.
- Organization
- Moniepoint Microfinance Bank
- Role
- Business Relationship Manager
- Period
- Nov 2020 – Mar 2022
- Location
- Abuja, Nigeria
Results
1,370+
POS terminals deployed
99%
transaction-success SLA sustained
15%
saved on vendor hardware contracts
3
states covered
The brief
Moniepoint was expanding its agent network, and every new agent needed a terminal delivered, provisioned and onboarded. HQ product teams and field agents had to work from the same plan.
What I did
- 01
Directed the statewide agent-network expansion, managing logistics, provisioning and onboarding of 1,370+ POS terminals across 3 states.
- 02
Acted as technical liaison between HQ product teams and field agents, translating business requirements into deployment plans.
- 03
Ran rigorous operational controls across every deployed terminal to protect transaction success.
- 04
Negotiated vendor hardware contracts to bring hardware costs down.